Technical Operations Manager

Technical Operations Manager
Colindale

We are currently recruiting for a Technical Operations Manager to oversee operations across a multi-site portfolio within the Colindale area. This is a key leadership role responsible for ensuring high standards of service delivery, compliance, and client satisfaction across all facilities.

Role Summary:
• Take full accountability for site operations, service delivery, and front-facing services across multiple locations
• Ensure a safe and compliant working environment, with responsibility for all EHS standards across in-house teams and supplier partners
• Implement and manage contingency plans including business continuity, disaster recovery, and crisis management processes
• Ensure full compliance with site safety procedures, including correct use of PPE and safety equipment
• Lead incident management processes, including investigations, root cause analysis, and reporting
• Oversee training compliance across the team, including PPE, LOTO, and confined space requirements
• Ensure all documentation and reporting is accurate, up to date, and easily accessible
• Support budget management through effective operational and performance control
• Deliver services in line with contract scope, ensuring full understanding of any variations across sites
• Manage supplier performance, ensuring alignment with contract terms and service level agreements
• Ensure purchase orders are raised and managed in line with company policy

Experience Required:
• Electrically biased, with a strong technical background
• Degree level or industry-recognised qualification in a relevant discipline
• Authorised Person (AP) status in Pressure Systems and Confined Space preferred
• Health & Safety qualification (e.g. NEBOSH or equivalent)
• Membership or affiliation with a relevant professional body desirable
• Strong experience within Facilities Management operations
• Excellent communication, leadership, and stakeholder management skills
• Proven experience managing teams, contracts, and service delivery
• Experience working with CMMS systems and managing work order processes
• Strong report writing and analytical skills
• Good understanding of current legislation, environmental standards, and sustainability practices