Technical Officer

Role: Technical OfficerSalary: Up to £30,000 dependant on experience, + additional benefitsHours of Work: Monday to Friday, 9.00am to 5.00pm Location: Commutable via Metro Tram Link, Trafford area, Greater Manchester, Altrincham, Sale and surrounding areas. The Company:My clients are leaders in their field within the construction industry, manufacturing in specialised building products. Due to growth within the business, my clients are currently recruiting for a Technical Officer to join their technical team. The technical team provide support and technical advice to our internal and external customers related to the technical elements of our product range.The role can be fast paced and varied, as part of your work will support commercial enquiries which require a quick turnaround to secure the sales/orders.The position involves:Reviewing construction plans/drawing and providing design and technical advice to customers.Delivering front-line technical support to customers and internal teamsManage/resolve customer queries and complaintsConduct risk analyses in accordance with regulations and BS standardsPerform customer quotesDevelop ventilation strategies for residential and commercial propertiesHandle special enquiries for non-standard product requestsLog and monitor customer enquiries, identifying trends and potential issues.Perform take-off and quotation services for product rangeLog and monitor customer enquiries, identifying trends and potential issuesProvide ..... full job details .....