Technical Officer (Housing Association)

Your new company The services of Hays have been retained by our client, Alpha Housing, to recruit a Technical Officer on a permanent basis.Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme.Your new role Reporting to the Head of Asset Management, you will deliver an efficient and effective response maintenance service to ensure that the Association''s stock is maintained to the highest standards. This will include:- Providing a high level of service to Association tenants, responding promptly to maintenance queries, processing, allocating and issuing response work orders.- Undertaking pre and post-inspections of response maintenance works, ensuring repairs are undertaken within the appropriate response time.- Liaising with contractors, ensuring issues with repairs are dealt with efficiently, as well as monitoring the overall performance of the contractor.- Carrying out pre and post inspections of void properties, ensuring void properties are returned ready to let at the earliest opportunity.- Liaising with the Housing Management team and scheme managers in relation to updating tenants on progress with repairs.- Maintaining up-to-date records, ensuring works are entered into the in-house system.- Approving contractor''s invoices for payment in line with the ..... full job details .....