The Company: This is a fantastic opportunity to join the engineering team of a global leader in healthcare diagnostics. With an innovative and pioneering approach to technology and a continuous commitment to research and development, they are very highly regarded in the industry. As a multiple award winning organisation and a great place to work. Fantastic personal and career development. The Role of the Technical Manager Based in the West Midlands, you will lead a team providing frontline support, account ownership, implementation, technical and systems support, and administration. The team also handles troubleshooting, fault ownership, proactive support using digital tools, and preventative maintenance Accountable for the successful delivery of relevant service offerings and requirements across the region and beyond. Ensure core service activities are conducted efficiently and productively while managing associated operational costs within the team. Collaborate with peers and key stakeholders to ensure seamless "sales-service" alignment and a differentiated customer offering/solution. Ensure Technical Services has the right people, in the right place, with the right skills, capabilities, and competencies. Attend customer review meetings to outline key achievements and objectives attained. Benefits of the Technical Manager £68,800 basic salary Plus 12% bonus Car or £8400 allowance Excellent pension ..... full job details .....