Technical Manager

Technical ManagerNorfolk14 month FTC - mat cover 50,000 - 55,000 Hybrid Are you ready to take the lead on high-profile retail accounts within indulgent, fast-moving categories? This is a pivotal Technical Manager role where you''ll sit at the heart of customer relationships, food safety governance and successful product launches What you''ll be doing at the Technical Manager: Be the primary technical contact for your retail account, building trusted partnerships while ensuring every product is legally compliant, brand-aligned and right first time.Own customer specifications end-to-end, generating and verifying accurate documentation, managing portals and ensuring full due diligence across food safety, allergens, labelling and legal claims.Drive supplier approval and performance, conducting risk assessments across raw materials, manufacturing standards and KPIs, while leading audits and site visits to strengthen compliance and collaboration.Lead artwork approval from concept to post-launch amends, guaranteeing pack copy is compliant, consumer-friendly and aligned to brand and regulatory standards.Control critical paths for launches, coordinating supplier approvals, specifications, artwork and first production milestones to deliver on time and without compromise.Manage complaints and technical investigations, acting as the bridge between customer and manufacturing sites to implement robust corrective and preventive actions.Champion internal standards and accreditations, ..... full job details .....