Technical Manager

Job DescriptionTogether with the QA Team, you ensure that all our products are always of superior quality and delivered to perfection to our clients. So this means you will embody Product Quality for DOandCO and you will be responsible for our internal quality system and therefore have a direct impact on finished goods.Ensure the operational process and production of finished goods are appropriately controlled, via HACCPEnsure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirementsFacilitate and take ownership of non-conformances from the process, customer specifications and customer complaints, including investigation and root cause analysis and appropriate corrective actionsMonitor departmental KPI''s and develop a quality cultureProvide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potentialMaintenance of the third-party certificationKeep abreast of all relevant legislation and where applicable, implement of new legislationWork closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and productsDelivery of customer complaint information and other monthly information as requested by internal and external stakeholdersCompany DescriptionOur production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is ..... full job details .....