Technical Major Incident Manager

Major Incident Manager (VP Level) - ContractLocation: London (3 days onsite per week) Duration: 6-month rolling contract Day rate: £450 - £500 PAYEWe are seeking an experienced Major Incident Manager to join a high-performing technology operations team within a global, highly regulated enterprise environment. This is a senior contract opportunity for a proven incident commander who thrives under pressure and can lead the resolution of critical technology incidents with confidence, precision, and authority.In this role, you will take ownership of high-severity incidents from detection through to service restoration, coordinating cross-functional technology teams, vendors, and stakeholders to minimise business impact. You will establish incident command structures, drive rapid triage and recovery efforts, provide clear executive communications, and ensure accurate real-time documentation of actions, risks, and decisions.You will also assess operational, business, regulatory, and security risks during incidents, drive effective escalation where required, and support post-incident activities to improve resilience and service stability. Working within a global follow-the-sun model, you will collaborate with teams across multiple regions to ensure seamless incident management and handovers.Key Skills and ExperienceExperience leading major incidents within a large-scale, 24/7 production environment.Proven ability to act as an Incident Commander during high-pressure ..... full job details .....