https://jobs.co.uk/job/technical-helpdesk-support-pure-talent-group--0cd5daa4-f646-42a9-8a19-5cdf97260aa5 RSS feed for Technical Helpdesk Support at Pure Talent Group. en-gb Sat, 11 Jul 2026 22:03:34 GMT https://jobs.co.uk/job/technical-helpdesk-support-pure-talent-group--0cd5daa4-f646-42a9-8a19-5cdf97260aa5 https://jobs.co.uk/job/technical-helpdesk-support-pure-talent-group--0cd5daa4-f646-42a9-8a19-5cdf97260aa5 Sat, 20 Jun 2026 23:00:00 GMT Location: Hertford | Salary: £30000 - £32000/annum | Type: Permanent | Helpdesk Technical Support Engineer Location - Hertfordshire      Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high-quality remote support across print hardware, software solutions, networking, and IT environments. You''ll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues.   Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take proactive action to prevent downtime Provide 1st and 2nd line diagnosis and remote fixes for print, scanning, driver, and software issues Connect remotely to client networks to resolve technical faults Maintain and update customer softwar... Permanent