https://jobs.co.uk/job/technical-customer-services-hays-business-support--4f24f1e6-3dd8-45a1-9b96-2dfedd43447c RSS feed for Technical Customer Services at Hays Business Support. en-gb Tue, 09 Jun 2026 21:45:09 GMT https://jobs.co.uk/job/technical-customer-services-hays-business-support--4f24f1e6-3dd8-45a1-9b96-2dfedd43447c https://jobs.co.uk/job/technical-customer-services-hays-business-support--4f24f1e6-3dd8-45a1-9b96-2dfedd43447c Fri, 05 Jun 2026 23:00:00 GMT Location: Telford | Salary: £35000 - £40000/annum £35000 - £40000 | Type: Permanent | Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment and software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical queries relating to product functionality, applications, and system integration. Diagnose and resolve hardware, software, and workflow issues. Escalate complex or unresolved issues to specialist teams where appropriate. Customer Support, Enablement & Training. Support customers in understanding and using equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support... Permanent