https://jobs.co.uk/job/technical-customer-services-hays--22805c4f-75cf-41cb-a01c-3ee937a9ae80 RSS feed for Technical Customer Services at HAYS. en-gb Fri, 22 May 2026 19:25:34 GMT https://jobs.co.uk/job/technical-customer-services-hays--22805c4f-75cf-41cb-a01c-3ee937a9ae80 https://jobs.co.uk/job/technical-customer-services-hays--22805c4f-75cf-41cb-a01c-3ee937a9ae80 Thu, 21 May 2026 11:52:58 GMT Location: Telford | Salary: 35000.00-35000.00 Annual | Type: Permanent | Technical Customer Services Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment and software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution.Your new role As a Technical Customer Services Administrator, your role will involve:Technical Support and Troubleshooting.Act as a primary point of contact for technical queries relating to product functionality, applications, and system integration.Diagnose and resolve hardware, software, and workflow issues.Escalate complex or unresolved issues to specialist teams where appropriate.Customer Support, Enablement and Training.Support customers in understanding and using equipment and software effectively.Deliver technical guidance and assist with problem-solving.Contribute to the development of user guides, FAQs, and training materials.S... Permanent