Technical Customer Service Advisor (Bathrooms)

Honeycomb is delighted to be working alongside our client, a leading wholesale business to recruit a Technical Customer Service Advisor (Bathrooms) to join their team in Newtownards. Our client is experiencing continual demand within the industry making it a great time to join a well-established team. This is a varied role and presents with excellent opportunities for long-term career progression within an exceptional working environment.The RoleInvestigating and solving customer queries- providing product knowledge. High level customer service, offering technical support and guidance on products.Identifying technical faults or issues and escalating to the Technical RandD team.Updating and maintaining database with all the correct information and reports.The PersonA customer service professional, ideally someone with previous experience working within plumbing or a similar field.Technical knowledge and understanding of the Bathroom sector.Customer focused, with ability to build excellent relationships with stakeholders.IT proficient, particularly CRM systems.The package for this role includes a competitive salary of up to £30,000 depending on experience. Based in Newtownards, with a working week of Monday- Friday, 9am-5pm. This role presents great opportunities within the business for long-term progression and development.To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Specialist Senior ..... full job details .....