https://jobs.co.uk/job/technical-customer-service-administrator-ndash-12-month-ftc-red-door-recruitment--b66a698d-3636-46f6-8bf7-58aa2b16e30c RSS feed for Technical Customer Service Administrator – 12 Month FTC at Red Door Recruitment. en-gb Thu, 03 Sep 2026 20:36:04 GMT https://jobs.co.uk/job/technical-customer-service-administrator-ndash-12-month-ftc-red-door-recruitment--b66a698d-3636-46f6-8bf7-58aa2b16e30c https://jobs.co.uk/job/technical-customer-service-administrator-ndash-12-month-ftc-red-door-recruitment--b66a698d-3636-46f6-8bf7-58aa2b16e30c Wed, 02 Sep 2026 23:00:00 GMT Location: St Albans | Salary: £27000/annum | Type: Contract | We are looking for a passionate Technical Customer Service Administrator to join our client's well-established company based on the outskirts of St Albans. This is a 12-month fixed-term contract to cover maternity leave. Provide end-to-end post-installation support across a full product portfolio, coordinating technical guidance, engineering activity, spare parts and consumables to deliver consistent experience for B2C consumers and B2B customers. What’s in it for you? Salary: £27k Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, office based Key responsibilities: Manage technical and service enquiries across the full company portfolio Diagnose issues, provide troubleshooting and product guidance, and determine the appropriate service route Raise engineer jobs; support engineers with troubleshooting/product information; monitor outcomes and coordinate follow-up with the customer Handle quality management cases, engineer service requests and associated purchase orders for products/spare parts Manage spare parts and consumables, including facilitation of the portal Approve parts, repairs, replacements and returns within defined authority; escal... Contract