Technical Consultant

Technical ConsultantLocation: RemoteEmployment Type: Full-Time (Part-Time also considered)Salary: CompetitiveWe are seeking a talented and driven Technical Consultant to contribute to our continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes us stand out in the industry.This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support.Key Responsibilities:Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients.Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs.Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites).Documentation: Accurately document completed work for both internal records and client handovers.Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems.Thought Leadership: Create engaging technical content for social media and ..... full job details .....