Technical Consultant

Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. This would be the perfect role for someone that wants to move on from a 2nd line support role into a 3rd line role. You must have strong Linux experience. You must be a British Citizen and willing to undergo Security Clearance Key Tasks and Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or RandD projects as required. Produce accurate and comprehensive up to date documentation on build procedures and product training material, ensuring relevance and suitability. Build Nexor appliances and standard product. Support the business in marketing and pre-sales activities. Provide technical support to the Service Desk as required. Management of support cases raised by customers through IT Service Management Tools, adhering to Service Level Agreements. Identify potential bugs for escalation to Software/Hardware Engineers, raising product hot fix requests as required. Validate hot fixes and components prior to shipping solutions to ..... full job details .....