Technical Consultant - Backup and Security - Hybrid in London

Technical Consultant - Backup andamp; Security - Hybrid in London Role Overview We are looking for a Technical Consultant to join on a hybrid basis in London, working closely with customers post-sale to support and secure their backup and security environments. The role blends technical delivery with customer-facing responsibility, ensuring clients get ongoing value and protection from their backup and Microsoft security tooling. Key Responsibilities Support and advise customers on backup and data protection solutions (Acronis or similar platforms), ensuring environments are configured, maintained, and performing correctly Provide guidance across the Microsoft security platform, helping customers strengthen their security posture Act as a trusted technical point of contact for customers, building relationships and driving adoption and satisfaction Troubleshoot and resolve technical issues, escalating and coordinating with internal teams where required Identify gaps or risks in customer environments and recommend improvements Top 5 Skills Backup platform knowledge (Acronis or similar) Familiarity with the Microsoft Security Platform Customer success or technical account management experience All three of the above ideal; any two is the minimum bar to be considered Operational/internal IT background is a plus - training provided for skill gaps Contract Details: Salary: £45,000 Location: Hybrid in London Role Type: Permanent ..... full job details .....