https://jobs.co.uk/job/technical-complaint-advisor-interaction-recruitment--9fc20850-5d28-43c8-993c-7ba3ba4f563f RSS feed for Technical Complaint Advisor at Interaction Recruitment. en-gb Sun, 18 Oct 2026 15:29:05 GMT https://jobs.co.uk/job/technical-complaint-advisor-interaction-recruitment--9fc20850-5d28-43c8-993c-7ba3ba4f563f https://jobs.co.uk/job/technical-complaint-advisor-interaction-recruitment--9fc20850-5d28-43c8-993c-7ba3ba4f563f Thu, 15 Oct 2026 23:00:00 GMT Location: Warrington | Salary: £26000 - £28000/annum | Type: Permanent | Technical Customer Experience Executive Location: Warrington Salary: Up to £28,000 per annum Working hours: Monday to Friday, with occasional weekends. Flexibility with working hours is essential. We’re looking for a Technical Customer Experience Executive to join a busy customer experience team in Warrington. This is an exciting opportunity for someone who combines strong customer service skills with an understanding of technical repairs, service delivery and problem-solving. You’ll play a key role in analysing customer feedback, investigating complaints, monitoring service performance and working with different teams to improve processes and deliver an exceptional customer journey. The Role As a Technical Customer Experience Executive, your responsibilities will include: Analysing customer feedback, complaints and service performance to identify trends and areas for improvement. Producing and reviewing SLA reports, management information and performance data. Investigating complaints, identifying root causes and helping implement effective solutions. Reviewing technical repair-related issues and working with operational and technical teams to resolve them. ... Permanent