https://jobs.co.uk/job/technical-business-analyst-customer-journey-lorien--8c1c6197-8507-4ca3-a862-4ec0758deb84 RSS feed for Technical Business Analyst - Customer Journey at Lorien. en-gb Tue, 14 Jul 2026 17:10:20 GMT https://jobs.co.uk/job/technical-business-analyst-customer-journey-lorien--8c1c6197-8507-4ca3-a862-4ec0758deb84 https://jobs.co.uk/job/technical-business-analyst-customer-journey-lorien--8c1c6197-8507-4ca3-a862-4ec0758deb84 Tue, 14 Jul 2026 11:51:41 GMT Location: London | Salary: 10000-500000 Annual | Type: Contract | Technical Business Analyst - Customer JourneyHybrid Working - Edinburgh OR London - 2 days a week on site.Financial ServicesLorien''s leading banking client is looking for a Technical Business Analyst with a strong focus on customer journey optimisation to bridge the gap between business and technology.Working across multiple franchises, functions, and organisations, you will gather and translate business and customer requirements into clear, deliverable technical solutions that enhance the end-to-end customer experience.The ideal candidate has a background in High Street Banking, passionate about improving customer experiences through technology. You have experience working across business and technology teams, understand the complexities of retail banking customer journeys, and can translate business needs into structured, prioritised work that enables Agile delivery teams to deliver high-quality, customer-focused solutions.This role is based in Edinburg OR London.This role will be Via Umbrella.Working in a Hybrid Model of 2 days a week on site.Key ResponsibilitiesAnalyse and improve end-to-end customer journeys, identifying opportunities to enhance customer experience and busine... Contract