Technical Business Analyst

Technical Business Analyst 55K - 65KManchester - Hybrid An exciting opportunity to join a growing professional services organisation as a Technical Business Analyst. In this role, you''ll play a pivotal part in shaping how technology drives business transformation, with a particular focus on Salesforce, AI, and automation platforms. Acting as a bridge between business stakeholders and technical delivery teams, you''ll lead requirements definition, process optimisation, and system improvements. Key ResponsibilitiesDeliver exciting new platform functionality for internal systems, ensuring business requirements are captured, prioritised, and translated into actionable deliverables.Lead the design, documentation, and optimisation of business processes (As-Is/To-Be).Drive the adoption of technology such as Salesforce, AI, and intelligent tools, ensuring system enhancements deliver measurable business value.Manage the end-to-end lifecycle of system changes, from requirements gathering through configuration, testing, deployment, and user adoption.Partner with senior stakeholders across functions to identify opportunities for efficiency, automation, and improved user experience.Produce and oversee test plans, facilitate UAT, and develop training materials to support successful change adoption.Champion agile delivery practices, iterative development, and continuous improvement.Identify and communicate delivery risks, dependencies and opportunities, providing clear progress updates ..... full job details .....