Technical Automation Engineer

Technical Automation Engineer We are recruiting for a technically minded Automation Engineer to improve, automate and standardise the delivery of Managed IT Services.This is a newly created role within a Managed Services Support function. You will review existing systems and operational processes, identify repetitive or inefficient activity, and implement practical automation that reduces manual effort and improves service quality.The position would suit someone from an MSP, IT support, infrastructure or networking background who has hands-on experience with Scripting, RMM platforms, workflow automation, systems integration''s or technical process improvement.The RoleYou will work closely with the Managed Services Manager and wider technical teams to identify where time is being lost, where processes can be improved and where automation can create measurable operational value.You will be expected to take ownership of improvement initiatives from initial analysis through to implementation, helping create more scalable, consistent and efficient ways of working.Key ResponsibilitiesReview existing Managed Services systems, workflows and operational processes.Identify repetitive, manual and time-consuming activity that can be automated.Design and implement practical automations using RMM tools, Scripting, APIs, workflow platforms and native system functionality.Analyse where support teams are spending the most time and identify opportunities to improve efficiency.Build and ..... full job details .....