https://jobs.co.uk/job/technical-assistance-specialist-asc-connections--9d310775-e327-4ae6-9821-d171077dd2ad RSS feed for Technical Assistance Specialist at ASC Connections. en-gb Tue, 07 Jul 2026 21:25:26 GMT https://jobs.co.uk/job/technical-assistance-specialist-asc-connections--9d310775-e327-4ae6-9821-d171077dd2ad https://jobs.co.uk/job/technical-assistance-specialist-asc-connections--9d310775-e327-4ae6-9821-d171077dd2ad Mon, 06 Jul 2026 23:00:00 GMT Location: Northampton | Salary: £35000 - £40000/annum Depending on experience | Type: Permanent | Our client is a global manufacturer of advanced industrial machinery, supplying market-leading equipment to customers across a wide range of manufacturing sectors. Due to continued growth, they are looking to appoint a Technical Support Engineer to join their UK technical support team. Working with cutting-edge automated machinery, you''ll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same. Technical Support Engineer Responsibilities Provide remote technical support to customers and field service engineers. Diagnose mechanical, electrical, CNC and software-related faults. Support customers via telephone, email and remote diagnostic systems. Analyse machine alarms and identify effective technical solutions. Escalate complex issues to specialist engineering teams where required. Assist customers during machine installation, commissioning, operation and maintenance. Manage technical support cases and maintain accurate service records. Identify spare parts requi... Permanent