Technical and Operational Excellence Manager
Technical and Operational Excellence ManagerLocation: Field-Based (Minimum 3 Days On-Site Weekly)Function: Technical and QualityReports To: Head of Technical and QualityTravel: Up to 70% across manufacturing sitesAre you passionate about driving quality, safety, and continuous improvement across manufacturing operations?Join Müller as a Technical and Operational Excellence Manager and play a pivotal role in shaping the future of food safety and product quality across our network of sites.About the RoleThis is a high-impact, cross-functional role focused on eliminating repeat food safety and quality issues. You''ll lead root cause investigations, coach site teams, and embed a culture of technical excellence and proactive problem-solving. Acting as a central technical expert, you''ll influence standards, drive compliance, and support continuous improvement across the business.Key Responsibilities as Technical and Operational Excellence Manager:Lead structured investigations into repeat non-conformances using tools like 5 Whys, Fishbone, and DMAIC.Develop and manage a network-wide non-conformance matrix and trend analysis.Ensure robust validation and verification programs are in place and effective.Drive corrective and preventative actions (CAPA) and verify their long-term success.Coach and challenge site technical teams to build RCA capability and audit readiness.Collaborate with Manufacturing, Engineering, NPD, and Supply Chain to embed technical excellence.Report performance ..... full job details .....