Technical and Applications Analyst

We are recruiting a Technical Infrastructure Analyst to join the IT function of a leading national commercial services organisation that forms part of a major European group.This is a broad, hands on technical position supporting the Windows, Microsoft Azure and Remote Desktop environments underpinning business critical services across the UK.You will combine day to day technical support with infrastructure improvement and project delivery. The role would suit an experienced Infrastructure Analyst or 3rd Line Engineer who enjoys working across both cloud and on premises technology rather than specialising exclusively in one area.The roleWorking closely with UK stakeholders and the wider European IT function, you will help maintain the availability, performance and resilience of the organisation''s core systems and infrastructure.Your responsibilities will include:Supporting and maintaining Windows Server and Microsoft Azure environmentsConfiguring, supporting and troubleshooting Remote Desktop ServicesAdministering Azure services, including Entra ID and Identity and Access ManagementSupporting Azure networking, automation and storageInvestigating and resolving complex incidents, service requests and system alertsUsing PowerShell and other Scripting tools to automate administrative tasksMonitoring systems and ensuring services operate within agreed SLAsIdentifying recurring problems and documenting technical fixes and work instructionsSupporting disaster recovery and business ..... full job details .....