Technical Alignment Engineer

Technical Alignment Engineer - Frome 28k- 34k Full-time (Office and Site) Join an award-winning MSP as a hands-on, client-facing Technical Alignment Engineer. You''ll carry out quarterly audits, onboard new sites to standard, and deliver remedial improvements to strengthen security, resilience, and best-practice alignment, working closely with a Virtual IT Director. The role is office + client site-based, with occasional WFH (manager discretion). Driving licence required and regular travel across the South West. Key responsibilitiesBuild trusted relationships with stakeholders on-site and from the officeCarry out quarterly health-checks/audits of networks and infrastructure (remote and on-site)Deliver remedial fixes and manage follow-up actions after auditsOnboard new sites and align them to agreed MSP standardsKeep documentation accurate and current (networks, systems, applications, infrastructure)Provide a great support experience for users at all levels of IT confidenceSupport Cyber Essentials assessments and renewals/recertifications Skills and experienceEssentialFull UK driving licence3+ years'' IT experience (MSP experience highly desirable)Broad knowledge of desktop support, network infrastructure, and Microsoft 365 Desirable (training available)Windows Server and DesktopMicrosoft 365 and Azure administrationTroubleshooting: Windows, macOS, iOS, AndroidCyber Essentials framework experience BenefitsSalary 28k- 34k dependant on experienceUp to 28 days holiday + bank ..... full job details .....