Technical Advisor

Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment. You will be working as part of the Service Technical department providing technical advice to external Engineers You will use your skills to interpret and explain technical information and instructions. You will understand customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy. You will be confident giving technical advice and will give our customer world class customer service. You will be target driven and your performance will be measured on achieving KPIs. Requirements GCSE Grade 4 or above or an equivalent qualification in English is essential for all applicants. You have a passion for customer service and pride yourself on exceeding the expectations of our customers. You have a good problem-solving aptitude which enables you to diagnose possible faults with accuracy. You are computer literate having previous experience using all Microsoft applications and you have a good understanding of Salesforce. You have excellent communication skills and will enjoy working as part of a team. We would love you to have an existing knowledge of our products; however, we do provide full product training to all members of our team. ..... full job details .....