Technical Administrator ( Transport) Grade 5

To undertake reception and associated duties providing information and advice tocustomers.To communicate with customers by telephone, face to face, electronically or by post. To receive requests, assessing and prioritising the reason for the request together with itsurgency, and taking prompt appropriate action in accordance with procedures and serviceinstructions. To provide an interface with insurance engineers and assessors, scheduling inspectionappointments, processing of technical reports, vehicle repairs and documentation liaisingwith workshop supervision and fleet customersTo contact customers to monitor satisfaction and quality control checks. To quality check vehicle and equipment Inspection documentation. Filing of manual recordsand files to ensure ''O'' licence compliance. To create monthly maintenance schedules for vehicles and plant, distributing to fleetcustomers from the electronic transport management system in a timely manner. To organise the replacement of vehicle road tax. Using contract information to hire and de-hire vehicles from external suppliers. Collating compliance documentation and hire packs for customers. Create and maintain hired-in vehicle records and vehicle maintenance planner Carry out visual inspections of vehicles (hire and de hire) within the Lister Road Depot agree and record findings with customers and hire vehicle representative.To ensure vehicle hire agreements and damage sheets are signed off as accurate.To ensure customers are ..... full job details .....