Technical Account Manager

Internal Sales Account Manager Ilkeston, Derbyshire (Office-Based) From £32,000 per annum Full-Time PermanentAbout the RoleWe are seeking a motivated and customer-focused Internal Sales Account Manager to join a busy and growing team. This is an excellent opportunity for someone with experience in internal sales, account management, estimating, or customer service within a manufacturing or engineering environment.Reporting to the Lead Account Manager, you will be responsible for managing a portfolio of customer accounts, producing quotations, processing orders, and building long-term customer relationships. This is a fast-paced role where organisation, attention to detail, and excellent communication skills are essential.Key ResponsibilitiesProduce accurate quotations and process customer sales ordersManage a portfolio of existing customer accountsBuild and maintain strong customer relationshipsRead and interpret technical drawings to support quotationsFollow up quotations and record customer feedbackManage customer expectations and provide regular updatesMonitor and prioritise workload to ensure deadlines are metAchieve a minimum target of 8 quotations per dayMaintain quote response times of less than 4 hoursLiaise with internal departments to ensure smooth order fulfilmentSupport continuous improvement initiatives and company standardsAdhere to all Health and Safety and 5S requirementsSkills and Experience RequiredPrevious experience in Internal Sales, Account Management, ..... full job details .....