Technical Account Manager

Technical Account Manager Location: Chippenham Flexible Hybrid Working (1-2 Days in the Office) Salary: Up to £55,000 + 100% OTE Benefits: Employee Share Plan, Private Healthcare, Pension, 25 Days Holiday (plus bank holidays) and more. Our client, a leading provider of connectivity, managed IT and cybersecurity solutions, is looking to appoint a Technical Account Manager to join their growing Commercial team. This is a fantastic opportunity to become the trusted technical advisor for a portfolio of enterprise customers, helping them maximise the value of their technology investments while building long-term strategic relationships. Working across technical and commercial teams, you''ll play a key role in driving customer success, improving service adoption and identifying opportunities to deliver even greater value. If you enjoy combining technical expertise with relationship management, this is an excellent opportunity to join a business investing heavily in growth. What you''ll be doing Become the trusted technical advisor for your portfolio of customers. Develop a detailed understanding of each customer''s infrastructure, technical environment and business objectives. Create and maintain Technical Success Plans aligned with customer goals. Recommend solutions that improve performance, resilience, scalability and security. Support customers through upgrades, migrations, integrations and ongoing service improvements. Proactively identify technical risks and work with ..... full job details .....