Technical Account Manager (Cyber Security)

Technical Account Manager (Cyber Security) Remote UK Based Up to £60,000 per annum plus additional benefits Additional: Due to security clearance required candidates wishing to apply must be based in the UK Our client, a leading UK Based MSSP, are looking for an experienced Cyber Security specialist to join their solutions team working as the dedicated Technical Account Manager. As the Technical Account Manager, you will bring your technical know-how, MDR/SOC, and act as the first point of call for customer service improvements Assist with the onboarding and building an understanding of customer business risks Work with the onboarding consultants to build Threat Models and maintain them during live service Allocated Technical Account Manager to act as a first point of contact for operational matters and proactive management of high priority and ongoing incidents Act as Customer advocate within the team Own the operational relationship between customers and the Team Assist the operational teams in fixing issues that arise during the operation of services Identify and implement, with the assistance of engineers and architects, technical enhancements to the services that drive value for customers Act as the Subject matter Expert to improve the quality of service and maintain a roadmap for those customers Core experience Previous experience and understanding of the operation of Security Operation Centres(SOC) and detection/response A strong understanding of basic cyber ..... full job details .....