Technical Account Manager

Technical Account Manager Workplace - On Site / Chippenham/West of England £45k to £55k basic, Double OTE and excellent Benefits. Our client is a leading provider of Fibre connectivity and Managed IT Services, supporting businesses across South and the wider UK market. In this Technical Account Manager role, you will act as a trusted technical partner to a portfolio of Corporate, Enterprise and Public Sector customers, ensuring they gain maximum value from connectivity, managed IT and cybersecurity solutions. You will build a strong understanding of each customer s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial and technical teams, this position combines hands-on technical knowledge with strong relationship management, helping to strengthen long-term customer partnerships and uncover further opportunities for value. Key responsibilities: Build a deep understanding of each customer s technical environment, infrastructure and business goals. Act as a trusted technical advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend ..... full job details .....