Tech Bar Specialist

Senior Office Technology Specialist (Audio Visual Engineering)London | Full-time | Office-based We are working with a leading professional services firm in London to recruit a Senior Office Technology Specialist to act as the senior presence on the firm''s Tech Bar and the primary AV support specialist for the office. This is a highly visible, client-facing role, suited to an experienced senior 2nd line IT professional who is confident supporting partners and senior stakeholders in a live office environment. The roleThe Senior Office Technology Specialist will sit at the front of office technology support, acting as the go-to escalation point for complex issues and ensuring a consistently high standard of service across the firm and delivering Back End Audio Visual Engineering work. The role combines: Senior 2nd line deskside and walk-up IT support Ownership of the Tech Bar function Hands-on AV and meeting room support Delivery of key IT projects You will be trusted to engage directly with partners, resolve issues quickly and professionally, and keep disruption to a minimum. Key responsibilities: Act as the senior presence on the Tech Bar, providing front-of-house IT support. Serve as escalation point for junior members of the team. Provide hands-on AV and meeting room support for client and internal meetings. Support and troubleshoot endpoint hardware, operating systems, and applications. Lead and deliver IT projects including: Windows 11 rollout Laptop refresh ..... full job details .....