Team Support Administrator

Job Title: Team Support WorkerLocation: Leicester (Hybrid - office-based one day per week)Pay Rate: £13.93 per hourHours: 37 hours per week, Monday to FridayContract Type: Temporary - 2 months initiallyAbout the RoleWe are seeking a Team Support Worker to join a busy Duty Team supporting individuals with learning disabilities and those preparing for adulthood. This role is key to ensuring smooth service delivery and providing proactive support to both the team and the people who draw on our services.Key ResponsibilitiesCommunicate effectively with individuals who draw on support, as well as internal and external professionals.Complete reports and redact sensitive information accurately.Process cash requests in line with departmental procedures.Use Liquid Logic to input contacts, resolve issues, and signpost financial matters for individuals where the department acts as an appointee.Manage a service email inbox and contribute to a front-facing team environment.Work proactively both independently and as part of a team.Maintain a professional telephone manner and update support plans as required.Liaise with other agencies to ensure coordinated support.Attend the office one day per week (with flexibility for additional attendance if required).Essential Skills and ExperienceStrong communication skills, both written and verbal.Ability to engage with individuals who draw on support and professionals in a respectful and empathetic manner.Experience in report writing and handling ..... full job details .....