Team Manager

Who are Diligenta?Diligenta''s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients'' operations. A business that has been described as ''home'' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: We''re expanding our leadership team and have several exciting opportunities for Team Managers within our Phoenix Standard Life Account in Glasgow. As a Team Manager, you''ll play a pivotal role in coaching, motivating, and inspiring our Customer Operations Representatives to deliver outstanding service to our customers. This is more than just a managerial role; it''s about empowering your team to succeed while driving continuous improvement and ensuring we meet our operational goals.There are Front and Back Office opportunities available in Glasgow. Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership ''Step'' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation. Benefits:33 days including Bank HolidaysEligibility for an annual discretionary bonus schemePersonal and career development opportunities to progress your aspirations within the company as well as through our global ..... full job details .....