Team Leader

Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You''ll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards. This role is part-time working 18.75 hours per week covering Norfolk, Suffolk and Cambridgeshire Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we''d love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:Flexible Working Options - including hybrid working where applicableGenerous Annual Leave - 28 days plus Bank Holidays, with options ..... full job details .....