Team Leader

Team LeaderHuddersfieldUp to 32,000 Per AnnumMonday to Friday Full-TimeWe are currently recruiting for an experienced and motivated Team Leader to join a growing business within the hospitality and eCommerce sector based in Huddersfield.This is an excellent opportunity for someone with strong people management skills who thrives in a fast-paced environment and enjoys driving team performance, customer satisfaction, and operational efficiency.The RoleAs Team Leader, you will support the day-to-day running of the department, ensuring high service standards are maintained while motivating and developing the team to achieve business objectives. You will play a key role in supporting operational performance across both hospitality and online customer operations.The successful candidate will be commercially aware, highly organised, and confident managing workloads, KPIs, and team development within a customer-focused environment.Key ResponsibilitiesLead, motivate, and support a team to achieve departmental targets and KPIsMonitor daily performance and provide coaching and development where requiredEnsure excellent customer service standards across hospitality and eCommerce operationsSupport operational efficiency and identify opportunities for process improvementsHandle escalated customer queries professionally and efficientlyWork closely with management to support business growth and team performanceEnsure company procedures and service standards are consistently followedAssist ..... full job details .....