Team Leader - Residential Property Leasing

Team Leader - Residential Property Leasing Location: Stockport Salary: 35,000 per annum Hours: 37.5 hours per week Working Pattern: Working 5 days out of 7 on a rota basis. Shifts are Monday to Friday between 8am - 8pm, and weekends 9:00am-5:00pm.About the Role Our client is an innovative residential property leasing business creating high-quality rental communities across both single-family homes and Build to Rent apartment developments. They are looking for an experienced and customer-focused Team Leader - Residential Property Leasing to join their growing team.This role combines hands-on residential property leasing responsibilities with day-to-day leadership of the Leasing team, ensuring excellent customer service, operational efficiency and achievement of occupancy targets. The successful candidate will lead by example, managing their own leasing pipeline while supporting and developing a team of Leasing Consultants.Key ResponsibilitiesTeam LeadershipOversee the day-to-day workload and performance of the Residential Property Leasing team.Conduct regular 1-2-1 meetings and performance reviews, providing coaching, support and development.Manage team holiday requests, sickness absence and rota planning to ensure effective service coverage.Monitor team performance against KPIs, occupancy targets and service standards.Produce, analyse and distribute reports from the CRM and telephony systems to provide insight into team and business performance.Identify opportunities to ..... full job details .....