Team Leader

We''re looking for a passionate and hands-on Hospitality Team Leader to join our team at a unique and immersive venue. This is a fantastic opportunity for an experienced hospitality professional who enjoys leading from the front, delivering outstanding guest experiences, and being involved in both front and back of house operations-all during daytime hours only.The RoleAs Hospitality Team Leader, you''ll play a key role in the smooth day-to-day running of the venue. You''ll support and motivate the team, ensure exceptional service standards, and help bring our immersive experience to life for every guest.This is a hands-on leadership role, combining operational delivery with team supervision.Key ResponsibilitiesLead, supervise, and support hospitality staff across front and back of houseDeliver a warm, engaging, and memorable guest experienceOversee service periods, ensuring high standards of quality, cleanliness, and consistencySupport opening, service, and close-down proceduresAssist with stock control, food prep, and compliance with food safety standardsTrain and onboard new team membersAct as a point of contact for guest queries and operational issuesWork collaboratively with management to continually improve service and efficiencyAbout YouPrevious experience in hospitality, ideally in a supervisory or team leader roleComfortable working across front and back of houseA natural leader who motivates others by exampleExcellent communication and organisational skillsCalm, ..... full job details .....