Team Leader

Red Recruitment is recruiting an experienced Customer Service Team Leader to join an industry leading client in the centre of Bristol. This position will require you to be responsible for the performance management of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. The salary for this position is up to 36,000 per annum.Salary and Benefits of a Team Leader:Salary: Up to 36,000 per annumHours: Monday - FridayContract Type: PermanentLocation: Bristol City CentreOn going training and professional enhancement opportunitiesPension planKey Responsibilities of a Team Leader:Leading the performance of your team through engaging coaching sessions and monthly 1:1 reviewsTaking ownership of situations or issues affecting both clients and colleaguesWorking with your team to drive their personal developmentEmbracing quality framework to identify knowledge, compliance, skill, efficiency or behavioural gapsKey Skills and Experience of a Team Leader:Previous experience working within a Customer Service or sales leadership role is requiredAbility to work well under pressure delivering against multiple objectives and targets setComputer literacy skills are essentialAbility to build and maintain own workloadIf you are interested in this position and have the relevant skills and experience required, please apply now!Red Recruitment ..... full job details .....