Team Leader

The Team Leader will be responsible for leading, motivating and hold Mentors accountable for delivering an effective participant journey that supports young people into sustainable work. You will oversee day-to-day delivery, drive performance against contractual targets, ensure Mentors provide high-quality guidance at every stage of the journey, and work collaboratively with internal teams, employers and external partners to maximise job outcomes, sustainment and progression.Travelling across Buckinghamshire, South Midlands, Leicester and Rutland Key relationshipsInternalService ManagerMentors and Activity Co-ordinatorsEmployer Services and Employer Engagement colleaguesExternalParticipants (young people aged 18 to 24), and, where appropriate and with consent, their support networks and other support services helping young people overcome barriers to work Department for Work and Pensions and Jobcentre Plus contactsLocal employers providing funded employment opportunitiesLocal authorities, education providers, training providers and community partners ResponsibilitiesLead, motivate and support a team of Mentors and Programme Co-ordinators to deliver the contract, ensuring young people receive consistent, high-quality support that moves them into sustainable work.Oversee the performance of Mentors and Programme Co-ordinators, setting clear expectations, monitoring caseload activity and ensuring each Mentor is actively progressing participants through the full journey from ..... full job details .....