Team Leader

Team Leader (Client Services / Care) Doris Jones Ltd is seeking a dedicated Team Leader on a full-time, permanent basis to join our team based in Westcliff-on-Sea, Essex. Fantastic company benefits include:Competitive Salary: £26,500 £30,000 per annum (dependent on experience) plus additional on-call payments for out-of-hours coverHoliday: 28 days paid holiday, including Bank Holidays, with an extra day to celebrate your birthdayAdditional: Opportunities for training and career progression, Structured shift patterns planned 2 months in advanceAbout the role:We re looking for an experienced and organised Team Leader to support our Client Services Team, working closely with the Registered Manager to deliver high-quality, compliant care services. You will play a key role in overseeing client care, supervising staff, and supporting day-to-day operations to ensure outstanding service delivery. This is a full-time role working 37.5 hours per week across Monday to Sunday. Office hours are Monday to Thursday 07 00 and Friday 08 00, with shifts rotating between 07 00, 08 30, and 10 00. The role includes a minimum of one weekend shift (working from home), either 06 00 or 10 00, with additional out-of-hours support provided on a rota basis.Main duties and responsibilities:Support care delivery including new enquiries, client assessments, care planning reviews, and maintaining accurate documentationSupervise care staff through one-to-one and group sessions to enhance service ..... full job details .....