Team Leader

Our dynamic and growing client based in Hoddesdon, Hertfordshire, is seeking a Team Leader with strong leadership qualities and a proactive, no-nonsense approach. This is not just about having experience — it’s about character, accountability, and the ability to manage people effectively.

This is a fantastic opportunity to join a fast-paced, creative industry where no two days are the same and your work plays a key role in bringing unforgettable experiences. You will be part of a dynamic environment that thrives on creativity, innovation, and work at the heart of an industry where ideas turn into impactful projects that inspire, entertain, and engage millions.

Our client takes pride in delivering exceptional results and treating their staff with the utmost respect and appreciation. Their culture fosters honesty, accountability, and mutual support, making this a fantastic opportunity for someone looking to build a career in the industry while being part of a dynamic and supportive team.

This is a permanent role and our client would like to recruit on a temp to perm basis initially. The working hours are 8.30am – 5.30pm (1½ hour break per day) Monday – Friday (Although these may vary depending on the needs of the business). This role offers a salary of around £35,000.

Key Responsibilities:

• Oversee daily operations, ensuring efficiency, accuracy, and adherence to high standards across all tasks.
• Lead, manage, and motivate the warehouse team to achieve productivity targets and maintain a positive working environment.
• Enforce and implement both existing and new operational processes, maintaining discipline while fostering continuous improvement.
• Manage stock control processes including goods-in/goods-out, stock rotation, labelling, and inventory accuracy.
• Conduct regular stock counts and investigate discrepancies in a timely manner.
• Organise and oversee picking, packing, dispatch, and returns processes to ensure timely and accurate order fulfilment.
• Operate and maintain warehouse equipment (where applicable) and ensure regular safety checks are completed.
• Maintain a clean, safe, and organised warehouse environment in line with health and safety standards.
• Serve as a key communication link between warehouse staff and senior management, reporting operational issues honestly and proactively.
• Liaise with transport/ logistics teams to ensure efficient scheduling of collections and deliveries.
• Collaborate with internal departments such as Purchasing, Sales, and Customer Service to support wider business objectives.
• Monitor team performance and provide feedback to support development and maintain morale.

Essential Requirements:

• Proven experience in a supervisory or team leadership role, preferably in an operations environment.
• Excellent communication skills, both verbal and written.
• Strong leadership style: assertive, fair, and respected — someone who leads by example.
• Honest, reliable, and unafraid to speak up
• Strong time management and decision-making skills
• Emotionally intelligent and approachable

• Strong organisational and analytical skills.
• Computer literacy

Benefits:

• Regular team lunches to celebrate business milestones and reward hard work.
• Flexible breaks and work hours, respecting both client needs and personal time.
• Competitive salary
• 20 days holiday + Bank Holidays (note: 3-5 days are reserved for Christmas closure)