Team Leader

Position: Residential Team Leader
Location: Norwich, Norfolk
Job Type: Full-time - including evenings, weekends, and on-call duties if required.
Salary: £28,288 - £29,120 DOE

Eleven 11 Recruitment is recruiting on behalf of our client for Residential Team Leader within an Adult residential setting.

Job Overview:
Our client is looking for a compassionate, experienced, and driven Team Leader to support the delivery of high-quality adult care within a residential setting. This role involves leading a care team to provide person-centred support to adults with complex needs, disabilities, or age-related challenges. The Team Leader plays a key role in role-modelling best practice, supporting professional development, and ensuring the home meets or exceeds CQC standards.

Main Responsibilities:
• To deliver high standards of care in line with current legislation, policies, and best practices under the direction of the management team.
• To support the daily leadership and operation of the care team, ensuring safe and respectful care is delivered at all times.
• Help define and implement the home’s care philosophy and objectives.
• Monitor and evaluate the effectiveness of care delivery.
• Support staff to deliver care that promotes independence, dignity, and wellbeing.
• Work collaboratively with external health and social care professionals.
• Ensure service users' rights and preferences are respected.
• Maintain accurate and relevant support plans and records.
• Promote self-care and progression for service users wherever possible.
• Lead by example and support the development of care staff.
• Encourage innovation and continuous improvement in care delivery.
• Promote a professional and high-performance team culture.
• Assist with staff inductions, training, and ongoing supervision.
• Foster a supportive work environment that values respect, inclusion, and teamwork.


Required:
• Care Certificate (or completion within 12 weeks of employment).
• Full Driving License with access to a car
• Working towards or qualified to Level 3 or Level 4 NVQ in Health and Social Care (Adults).
• Knowledge of CQC regulations and adult care standards.
• Experience in a supervisory or senior care role in an adult residential or supported living setting.
• Strong communication, leadership, and organisational skills.
• Commitment to high standards of care and continuous improvement.

Why Join Our Client’s Team?
• Supportive and professional working environment.
• Ongoing training and development opportunities.
• A rewarding role making a real impact in adults’ lives.
• A collaborative and caring workplace culture.

To apply please call us on (phone number removed) or apply online to (url removed)