Team Leader

Job Role: Team Leader - Domestic Abuse (DVA)

Salary: -27,810 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath & Northeast Somerset

Additional information:

• Valid driver''s license and access to a car for business purposes
• Participation in an on-call out of hours rota

About the Role:

In this pivotal role, you''ll be a visible and active presence across our teams, clients, and partner organisations-ensuring the smooth and effective running of the service. You''ll empower staff to deliver high-quality, person-centred support that enables clients to reach their full potential, while also fostering a supportive environment through regular supervision and meaningful conversations.

Working closely with the Service Manager, you''ll play a key role in driving service improvements, embedding best practices across local projects, and helping us meet our key performance indicators (KPIs).

Responsibilities include:

• Supportive Line Management: Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delivery high-quality services.

• Delivering Person-Centred Support: Manage a caseload of clients, offering tailored, trauma-informed and strengths-based support that empowers individuals.

• Driving Multi-Agency Collaboration: Work effectively with external partners to maximise opportunities and outcomes for clients through joined-up, holistic support.

• Safeguarding and Incident Management: Respond to local incidents and safeguarding concerns, ensuring appropriate action is taken, clearly communicated, followed up, and accurately recorded.

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work
• Experience and understanding of working with vulnerable individuals and/or socially excluded people
• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)