https://jobs.co.uk/job/team-leader-customer-communications-adaptable-recruitment--5ad3cd1b-8306-48b9-a7f3-dbe738283efc RSS feed for Team Leader - Customer Communications at Adaptable Recruitment. en-gb Thu, 09 Jul 2026 18:45:56 GMT https://jobs.co.uk/job/team-leader-customer-communications-adaptable-recruitment--5ad3cd1b-8306-48b9-a7f3-dbe738283efc https://jobs.co.uk/job/team-leader-customer-communications-adaptable-recruitment--5ad3cd1b-8306-48b9-a7f3-dbe738283efc Thu, 09 Jul 2026 11:51:54 GMT Location: Liverpool | Salary: 34917.00-34917.00 Annual | Type: Permanent | Team Leader - Customer CommunicationsLocation: Liverpool (hybrid/office-based)Salary: Starting from £34,917Hours: 35.75 per week, Monday-Friday (08:00-18:00)A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every interaction is handled with care, empathy, and professionalism.The RoleAs a Team Leader, you will be responsible for managing and developing a team delivering customer service via digital channels such as email, app messaging, and other emerging platforms. You will ensure all customer interactions are resolved efficiently and to a high standard, balancing quality, productivity, and compliance.Main Responsibilities to Include:Leadership and People ManagementLead, motivate, and develop a high-performing customer communications teamProvide coach... Permanent