Team Leader

Overview Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health and safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What''s involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiencesMaking the most of peoples talents theyre in the right place to maximise salesTraining and accrediting new BaristasGetting familiar with new recipes and ranges, and sharing the exciting news with the teamDriving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scoresBecoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on timeTeam leadership ..... full job details .....