Team Administrator

This full-time permanent role has a starting salary of -27,634 per annum, based on a 36-hour working week.

We are excited to be hiring two Team Administrators to join our team and play an essential role in supporting Education colleagues.

The office base for this position is Woodhatch Place in Reigate RH2 8EF, and the role allows for hybrid working. Our Education business support teams provide support to front line workers and, whilst you won''t be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines.

Rewards and Benefits

• 26 days'' holiday (prorated for part time staff), rising to 28 days after 2 years'' service and 31 days after 5 years'' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer''s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days
• Learning and development hub where you can access a wealth of resources

We are looking for 2 full time Team Administrators to work in this varied and interesting role within the Children, Families & Lifelong Learning Business Support Team.

Children, Families and Lifelong Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our admin teams support front line Education staff.

In this role you will process referrals; distribute reports; liaise with professionals both within Education and with other agencies; keep track of information; update and maintain spreadsheets and databases; respond to telephone calls; take meeting notes and subsequently distribute to involved parties, ensuring timescales are met; and provide performance information.

You will be highly organised and willing to take responsibility. Comfortable in setting your own priorities and meeting deadlines, you also will be skilled at using your initiative. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and verbal communication skills. You will have experience of working with highly confidential information in a customer focused environment and the ability to work under pressure and to tight deadlines.

To succeed as a Team Administrator in our team - you will:

• Be a team player but also be able to work independently and be confident in using your initiative
• Be confident, organised and able to implement a proactive approach to your work
• Display resilience and be able to work towards tight deadlines
• Be willing to learn new skills to develop within the team and help others
• Be adaptable to change in processes as the service requires

Shortlisting Criteria

To be considered for shortlisting, your CV and response to our application questions will need to clearly evidence the following:

• Prior experience in administration
• Experience of working in a busy office environment (when we are in the office)
• Excellent customer service and communication skills (we handle telephone calls in this role)
• Experience in minute/note taking on a laptop
• Excellent IT skills and be proficient in using Microsoft Office (Outlook, Excel, Word, Powerpoint & Sharepoint)

The job advert closes at 23:59 on 25/09/2025 with interviews to follow.

A Basic DBS ''Disclosure and Barring Service'' check for regulated activity (formerly known as CRB) will be required for this role.

Local Government Reorganisation (LGR)

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.