Tax Advice Team Lead

Tax Advice Team Leader
Based in Hinckley
Paying up to 55k based on experience

A highly respected professional services provider is seeking a commercially minded Team Leader to lead a specialist Tax Advice Team. With a reputation for delivering high-quality technical guidance to clients across a wide range of sectors, this organisation combines deep subject matter expertise with a fast-paced, tech-enabled service environment.

This is a unique opportunity to join a rapidly growing business where your leadership will shape both client experience and team success.

The Role

As Team Leader, you will be responsible for managing a high-performing team of tax specialists. You''ll balance hands-on advisory work with people leadership - ensuring service levels are met, technical standards are upheld, and team members are supported to develop and grow.

Key Responsibilities:

• Deliver expert telephone and email tax advice to clients
• Lead, coach, and develop a team of advisors to achieve personal and team KPIs
• Collaborate with operations to manage workflow and resource planning
• Monitor performance using service metrics and quality standards
• Identify training needs and support technical development across the team
• Champion a positive team culture with a focus on accountability and collaboration
• Support continuous service and process improvements
• Promote growth opportunities, referrals, and client engagement initiatives

What You''ll Bring:

• Leadership experience in a technical or professional services environment
• In-depth knowledge of tax legislation and the ability to simplify complex issues
• A commercially focused mindset with a drive to deliver client value
• High levels of organisation, attention to detail, and time management
• Confident decision-making and problem-solving abilities
• A hands-on approach to management - leading by example
• Comfortable working with technology and productivity tools

What''s on Offer:

• 25 days annual leave + bank holidays
• Day off on your birthday
• A fast-moving, high-performing, and award-winning business environment
• Opportunities for career progression and personal development
• A collaborative culture that supports growth and innovation

49726CH

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