Systems Trainer

Please note that we do not currently offer any Tier 2 sponsorship 12-month fixed term position, working full time 35 hours per weekMinimum 3 days per week onsite at The Garth, YorkAbout the roleJRHT have recently invested in a suite of Civica systems to support the management of housing, assets, repairs and compliance functions. A key focus of this role will be to deliver ongoing training for these systems, alongside all existing platforms used across JRHT. The role will be responsible for developing and embedding a sustainable, organisation-wide approach to systems training, ensuring it aligns with broader learning and development activity.Working as part of the Learning and Organisational Design function and reporting to the LandD People Business Partner, this role will ensure systems training is aligned with wider organisational development priorities.You will play a key part in the development and implementation of a structured systems training framework, designing and delivering engaging, high-quality training that enables confident and effective system use. This will include analysing training needs and system adoption data to identify knowledge gaps and prioritise interventions, as well as comprehensive training plans for new system implementations, upgrades and process changes to ensure learning is timely, accessible and aligned to business needs.Working closely with Systems Owners, Service Managers and Operational Leads, you will build strong relationships to ..... full job details .....