Systems Support Coordinator

The Systems Support Coordinator will play a pivotal role in maintaining and enhancing technology systems within the business services industry. Based in Maidstone, you will ensure smooth system operations and provide effective support for technical queries.Client DetailsThe employer is a growing organisation within the business services industry, known for providing tailored solutions and fostering innovation. They are committed to leveraging technology to optimise their operational processes and deliver quality services.DescriptionProvide1st and2nd line support to users across the business.Administer Microsoft 365 user accounts, permissions, and access.Support and maintain CRM and other business systems.Assist with user onboarding, offboarding, and account setup.Troubleshoot hardware, software, and system-related issues.Work with departments to identify and improve business processes.Support system upgrades, testing, and new technology rollouts.Assist with reporting, data management, and system documentation.Liaise with third-party IT suppliers and software providers.Support information security processes and ISO 27001 compliance activities. ProfileA successful Systems Support Coordinator should have:Experience in IT support, systems support, or systems administration.Strong knowledge of Microsoft 365, including Teams, SharePoint, and Outlook.Confident troubleshooting technical issues and supporting end users.Experience with CRM systems such as Salesforce, Dynamics, or ..... full job details .....