Systems Support Analyst (NEC Housing/NEC Assure)

Systems Support Analyst (NEC Housing/NEC Assure)Location: Ipswich (Hybrid - 2 days per week onsite) Contract: 6-Month FTC (Potential for Permanent) Salary: £36,226REED Technology are working with a client who are urgently seeking multiple Housing Systems Support Analysts (NEC Housing) to join their internal team. This is a critical role following recent team changes, ensuring continuity of housing systems during a busy period of annual rent increases.You''ll play a key part in maintaining and supporting NEC systems, delivering upgrades, configuration, testing, and helpdesk support, while providing accurate reporting and data analysis for housing services.Key ResponsibilitiesMaintain and support NEC Housing and/or NEC Assure systems.Assist with system upgrades, configuration, and testing.Provide helpdesk support and resolve technical issues.Develop and maintain reports using SQL, Business Objects, Crystal Reports, and Power BI (desirable).Perform advanced data analysis in Excel (pivot tables, VLOOKUP, Power Query, conditional formatting).Produce reports for government statistics and housing-related queries (eg, damp and mould cases).Technical SkillsNEC Housing experience is essential; NEC Assure also required.Power BI is desirable but not critical.Strong reporting skills for housing data and government compliance.Essential Skills andamp; ExperienceProven experience with NEC Housing and/or NEC Assure systems.Strong SQL and reporting tool knowledge (Business Objects, Crystal ..... full job details .....