Systems, Infrastructure and Network Engineer

Providing 24/7 IT support for On-Prem and Cloud applications

As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Projects and work can vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks.

Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or close to Cambridge. In general, you may only be in the office 2+ days per week. Further, you would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn’t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required).

Requirements:

• Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role).
• Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc…).
• Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL).
• Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP).

Additional experience with database administration (SQL Server, Oracle); MS 365 administration, Virtual machine hosting, Azure would be beneficial.

The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important.

On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life when possible.

Keywords: Network Engineering, IT Systems, On-Prem / Cloud, On-Call, Technical Support, Cambridge / Hybrid

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